FAQ

+ Wie ist Epihunter entstanden?

Papa, du arbeitest in der elektronischen Welt - kannst du ein Licht erfinden, das angeht, wenn mein Gehirn aussetzt? Diese Frage eines Sohnes an seinen Vater führte zur Gündung dieses neuen Start-up-Unternehmens. Read more in our blog.

+ Ist dies das einzige Epihunter-Produkt?

In der ersten Phase konzentrieren wir uns auf dieses Produkt. Epihunter möchte in Zukunft jedoch Lösungen für alltägliche Herausforderungen für Menschen mit allen Formen von Epilepsie anbieten. Durch Gespräche mit Menschen mit Epilepsie und Experten haben wir bereits einige Bedürfnisse erkannt, für die wir Lösungen im Auge haben. Zögern Sie nicht, uns Vorschläge zu senden.

+ Can Epihunter detect every type of seizure?

Epihunter focuses only on the detection of absence seizures and impaired awareness seizures (as from 3 seconds). Epihunter will not detect motor (or convulsive) seizures. More information on our blogpost: EEG technology clarified.

+ In which regions is Epihunter available?

Currently Epihunter is only available in Europe. Do you live outside of Europe? Subscribe now to our newsletter and we'll keep you informed on future availability in your region.

+ What smartphone do I need?

You will need an Android smartphone with access to Google Play to download and install the Epihunter app. We have good experiences with the basic devices from Samsung and Motorola. The following devices are not compatible: Xiaomi Redmi, Xiaomi Redmi Note, Huawei G720, Huawei G520. For use in the classroom we recommend using a smartphone dedicated to Epihunter to avoid distraction from other apps.

+ What is the battery life for the BrainLink headset?

The battery time of the headset is estimated at 4h. We recommend to charge the headset every night for optimal use.

+ Can I charge the smartphone while using Epihunter?

Yes, for easy charging, the smartphone can perfectly be placed in landscape position in the smartphone holder to allow charging cable access.

+ Can Epihunter also be used in other locations (e.g. at home)?

Yes, Epihunter can be used wherever you have access to a WiFi network.

+ Can an adult with absence seizures also use Epihunter?

Yes, Epihunter can also be used by adults at home, work or where you see valuable.

+ Can I stop my subscription without losing access to my data?

Yes, we offer a free complete export of all data upon subscription cancellation. For only €19 per year, we keep your data stored on our secure environment for later reactivation or consultation. The data will be stored with the latest technologies and potentially provide additional insights in the future.

+ Where can I find instructions for how to use the headset and install the app?

The welcome pack will contain all required instructions and links to online information. Of course, if you have any additional questions, you can always contact us via live chat on our website, email or Facebook Messenger.

User guide

Epihunter installation and user guide Download (pdf)

How-to videos

How can we help?

Our team is at your service and can be contacted via the form underneath, emailFacebook Messenger and the live chat box on our website during office hours. 

Contact form

Please complete the form below

Metal Allergy Notice

Please be advised that the Brainlink headset sensors are made of gold-plated copper. Do not use in case you have metal allergies.